Last updated: May 25, 2026
If you book a job through Jack as a non-Member, your relationship with Jack is governed primarily by the Jack Service Agreement. If you sign up for a Jack Membership, your relationship is governed primarily by the Jack Membership Agreement. If you join Jack as a service professional, your relationship is governed primarily by the Master Pro Agreement. These Site Terms govern only your use of the Site itself.
You may access and use the Site for lawful purposes consistent with these Site Terms. You agree not to:
The Site, including all text, graphics, logos, images, video, audio, software, and underlying technology, is owned by Jack or our licensors and is protected by copyright, trademark, trade dress, patent, and other intellectual property laws. “Jack,” the Jack logo, “WalkThru,” and other Jack marks are trademarks of Jack Services, Inc.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. We reserve all other rights. You may not copy, reproduce, distribute, transmit, display, perform, modify, create derivative works of, or otherwise use any portion of the Site, except as expressly permitted by these Site Terms or by applicable law.
If you submit content to Jack through the Site (for example, by completing a contact form, posting a review, or otherwise sending us material), you grant Jack a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content for purposes of operating, improving, and marketing Jack's business. You represent that you have the rights necessary to grant this license. We are not obligated to use, publish, or retain any content you submit.
The Site may contain links to third-party websites, content, or services. We provide these links for convenience and do not endorse, control, or assume responsibility for third-party sites or content. Your use of any third-party site or content is at your own risk and is governed by the applicable third party's terms.
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE SITE. PRICE RANGES AND ESTIMATES SHOWN ON THE SITE ARE INDICATIVE AND NOT BINDING; BINDING PRICES ARE SET FORTH IN THE STATEMENT OF WORK FOR EACH JOB. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES; IN THOSE JURISDICTIONS, THE EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, JACK'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE IS LIMITED TO ONE HUNDRED DOLLARS ($100). IN NO EVENT WILL JACK BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, EVEN IF JACK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
If you book a job, sign up for Membership, or join as a Pro, the limitation of liability applicable to that relationship is set forth in the relevant agreement (the JSA, Membership Agreement, or MPA), not these Site Terms.
If you believe content on the Site infringes your copyright, please send a notice to our designated DMCA agent at dmca@jackservices.com including: (a) a physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and its location; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement under penalty of perjury that the information is accurate and that you are authorized to act.
We may suspend or terminate your access to the Site at any time, for any reason or no reason, including for violation of these Site Terms. Sections 2 (Intellectual Property), 3 (User-Submitted Content), 5 (Disclaimers), 6 (Limitation of Liability), 9 (Dispute Resolution), and 10 (General) survive termination.
Any dispute arising out of or relating to these Site Terms or your use of the Site will be governed by the laws of the State of Oregon, without regard to its conflict-of-laws principles. The exclusive venue for any dispute is Multnomah County, Oregon, and the parties consent to personal jurisdiction in that venue. The Federal Arbitration Act governs any arbitration. If you have a separate agreement with Jack (the JSA, Membership Agreement, or MPA), the dispute-resolution provisions of that agreement govern disputes about your use of Jack's services and supersede this Section 9 with respect to those disputes.
Entire agreement. These Site Terms are the entire agreement between you and Jack regarding your use of the Site.
Changes. We may update these Site Terms from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of the Site after the effective date constitutes your acceptance of the updated Site Terms.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
Waiver. Our failure to enforce any provision is not a waiver of that or any other provision.
Assignment. You may not assign these Site Terms. We may assign them at any time.
Contact. Questions about these Site Terms may be sent to legal@jackservices.com or to Jack Services, Inc., 7784 SW Capitol Highway, Portland, Oregon 97219, Attn: Legal.